OmniPCX Enterprise Communication Server

Customer welcome and contact center • Alcatel-Lucent OmniTouch Contact Center Standard Edition: ¬ Built-in OmniPCX Enterprise call distribution ¬ Distributed distribution over ABC network ¬ Agent context menus: ALE Enterprise and Essential DeskPhones, 8008, 8018, 8019s DeskPhone, 8028s, 8029s, 8068s, 8078s Premium DeskPhones, IP

  Center, Contact, Lucent, Omnitouch, Alcatel, Omnipcx, Contact center, Alcatel lucent omnitouch contact center