Integrando la Metodologia DMAIC de Seis Sigma con ... - …

• Mapa de Proceso SIPOC • Voz del Cliente • Árbol Crítico para la Calidad (CTQ) Medir Una vez definido el problema a atacar, se debe de establecer que características determinan el comportamiento del proceso (Brue, 2002). Para esto es necesario identificar cuáles son los requisitos y/o características en el proceso o

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CSSBB SIX SIGMA BLACK BELT CERTIFIED

process, output, customer (SIPOC), and Kano model. (Analyze) B. Business Case and Project Charter 1. Business case Describe business case justification used to support projects. (Understand) 2. Problem statement Develop a project problem statement and evaluate it in relation to baseline performance and improvement goals. (Evaluate) 3. Project scope

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About the Tutorial

Six Sigma 2 Six Sigma is only concerned with reducing defects. Six Sigma is a process for production or engineering. Six Sigma cannot be applied to engineering activities.