Tackling Wicked Problems - Enabling Change

iii Commissioner’s Foreword The Australian Public Service (APS) is increasingly being tasked with solving very complex policy problems. Some of these policy issues are so complex they have been called ‘wicked’

  Problem, Tackling, Tackling wicked problems, Wicked

From Old Public Administration to the New Public …

1. Introduction4 2. Models of public administration and 4 approaches to public sector reform 3. The old public administration 5