Example: quiz answers
Unit purpose and aim OCR
Found 2 free book(s)Unit purpose and aim - OCR
www.ocr.org.uk2 © OCR 2010 telephone • 1.3 Explain the purpose of giving a positive image of self and own organisation functions of the in order to deal with the caller
Unit purpose and aim - OCR
www.ocr.org.uk© OCR 2010 3 Learning Outcomes The learner will: Assessment Criteria The learner can: Exemplification support can be accessed to improve own practice