AVOIDING UNPLANNED ADMISSIONS ENHANCED …

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1 AVOIDING UNPLANNED ADMISSIONS ENHANCED service guidance and audit requirements April 2014 AVOIDING UNPLANNED ADMISSIONS ENHANCED SERVICE: PROACTIVE CASE FINDING AND CARE REVIEW FOR VULNERABLE PEOPLE guidance AND AUDIT REQUIREMENTS A programme of action for general practice and clinical commissioning groups NHS England Gateway reference: 01520 2 AVOIDING UNPLANNED ADMISSIONS ENHANCED service guidance and audit requirements CONTENTS SECTION 1 BACKGROUND AND PURPOSE 3 SECTION 2 REQUIREMENTS 5 Practice availability 5 Proactive case management and personalised care planning 6 Reviewing and improving the hospital discharge process 10 SECTION 3 Internal practice review DATA 10 SECTION 4 MONITORING SECTION 5 PAYMENT AND VALIDATION SECTION 6 OTHER PROVISIONS RELATING TO THIS ENHANCED SERVICE 19 ANNEX A TEMPLAT

3 Avoiding unplanned admissions enhanced service Guidance and audit requirements SECTION 1. BACKGROUND AND PURPOSE Unplanned admissions to hospital are distressing and disruptive for patients, carers

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