Candidate Handbook - CCXP

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Candidate Handbook Candidate Handbook Contents Chapter 1: The customer experience Professionals Association (CXPA).................................. ....................................4. The Certified customer experience Professional (CCXP) CCXP Certification Process Is CCXP Right for You?.................................... ........................................ ........................................ ...........................5. Chapter 2: A Closer Look at the CCXP Benefits of Being a The Distinction of CCXP from Other Certification Requirements for Becoming a The CCXP Certification Chapter 3: Preparing for CCXP Certification Exam 14.

3 Candidate Handbook Preface Welcome! On behalf of the Customer Experience Professionals Association (CXPA) and the serving members of the CXPA board, thank you for your interest in the Certified Customer Experience Professional (CCXP)

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