Care Navigation: A Competency Framework
Care Navigation: A Competency Framework Health Education England 2016I must go down to the seas again, to the lonely sea and the sky,And all I ask is a tall ship and a star to steer her byJohn Masefield (from Sea Fever, Salt-Water Ballads, 1902)3Contents1. Introduction 42. Care navigation and why it is important 63. Who provides care navigation? 84. What is the evidence for care navigation? 105. What is the purpose of a Competency Framework ? 126. How the Framework was developed 137. Framework overview 188. Navigating the Competency Framework 199. Education and training 3210. Building education and career pathways 3411. Case studies 36Appendices 42Appendix 1: Key principles which underpin person-centered care and support 43Appendix 2: Principles of patient navigation.
2.4 Age UK defines care navigation to include the key components of: • Personalisation support (assessment for social care with follow up to enable smooth running, advice and signpost personal finances e.g. personal budgets, direct to services can access free of charge) • Coordination (re-refer to services if
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