Chapter 2 Gaining Competitive Advantage with …

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Gaining Competitive Advantage With Decision Support Systems is copyrighted 1999-2000 by D. J. Power. Last updated August 18, 2000. All rights reserved. . . . . . . . . . . Chapter 2 Gaining Competitive Advantage with Decision Support Systems DSS can improve profits, gain and retain customers, and speed-up decision-making. Introduction Information systems have significantly improved the processing of business transactions. Managers and MIS professionals have created important transaction-oriented Strategic Information Systems.

26 Gaining Competitive Advantage with Decision Support Systems designed to change goals, products, services, or environmental relationships of

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