Citi Program Administrator’s Guide - Citibank

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Treasury and Trade SolutionsCiti Commercial CardsCiti Program administrator s GuideNorth America1Citi Program administrator s Guide | Table of ContentsTable of ContentsInstructions ........................................ ........................................ ...... Information Program Administratorsand Cardholders ........................................ ..................................... Purpose ........................................ ........................................ Contact Details Program Management United States Client Account Services ........................ Program Management Escalation ............................... Contact Details Cardholder and General Inquiries Customer Service ........................................ .... Program Management All programs ..................... Customer Service Best Practices ................................ 7Helpdesk/Technical Support.

5 Citi Program Administrator’s Guide | Contact Information – Program Administrators and Cardholders 1.4 Contact Details — Cardholder and General Inquiries — Customer Service

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