Client Satisfaction Evaluations

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1Workbook 6 Clent Satisfaction EvaluationsWHO/MSD/MSB 6ClientSatisfactionEvaluations2Evaluatio n of Psychoactive Substance Use Disorder TreatmentWHO/MSD/MSB Health OrganizationUNDCPUnited Nations International Drug Control Programme EMCDDA European Monitoring Center on Drugs and Drug AddictionWorld Health Organization, 2000cThis document is not a formal publication of the World Health Organization (WHO) and all rights are reserved by theOrganization. The document may, however, be freely reviewed, abstracted, reproduced and translated, in part or inwhole but not for sale nor for use in conjunction with commercial purposes.

satisfaction evaluation? Client satisfaction evaluations are an excellent opportunity to involve clients or patients in the process of evaluating your programme. Client satisfaction evaluations can address 1. the reliability of services, or the assur-ance that services are provided in a consistent and dependable manner; 2.the responsiveness of ...

  Services, Evaluation, Clients, Of service