Communicating to Improve Quality

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Strategy 2: Communicating to Improve Quality (Implementation Handbook) Guide to Patient and Family Engagement Communicating to Improve Quality Implementation Handbook Strategy 2: Communicating to Improve Quality (Implementation Handbook) Guide to Patient and Family Engagement Table of Contents Introduction ........................................ ........................................ .................. 1 Overview of the Communicating to Improve Quality Strategy ........................................ .. 1What are the Communicating to Improve Quality tools? ........................................ .......... 2What are the resources needed? ........................................ ........................................ ...... 3Rationale for the Communicating to Improve Quality Strategy.

Tool 1 Be a Partner in Your Care Inform the patient and family of scheduled opportunities where they can interact with the health care team •This handout gives information on routine events and highlights tools (e.g., white boards) the hospital uses to talk with the patient and family. •Format: 1-page handout Tool 2 Tips for Being a Partner in

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