Consumer Protection in E-commerce
OECD 2015Consumer Protection in E-commerceOECD Recommendation2016DIGITAL ECONOMY POLICY LEGAL INSTRUMENTSConsumer Protection in E-commerceOECD RecommendationDISCLAIMERThis document and any map included herein are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or cite this publication as:OECD (2016), Consumer Protection in E-commerce : OECD Recommendation, OECD Publishing, Paris, to OECD publications may be found on line at: OECD 2016You can copy, download or print OECD content for your own use, and you can include excerpts from OECD publications, databases and multimedia products in your own documents, presentations, blogs, websites and teaching materials, provided that suitable acknowledgment of the source and copyright owner is given.
E-commerce has evolved dramatically since 1999, when the OECD Council adopted the first international instrument for Consumer Protection in the Context of Electronic Commerce (“1999 Recommendation”). On 24 March 2016, the OECD Council revised this instrument and the Recommendation of the
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