Contents
1. customer contact Eskom's customer service 5. ........................................ 11Standard fees/charges for services rendered7. Urbantariffs (non-local authority / local authority)p Urban Electricity tariff suitable for high load factor Urban customers with an NMD greater than 1 MVAp Urban Electricity tariff for high load factor Urban customers with an NMD from 25 kVA up to 1 MVA p ........................................ ..........................17 TOU electricity tariff for Urban customers with an NMD greater than 1 MVA able to shift loadp ........................................ ........................20 TOU electricity tariff for Urban customers with an NMD from 25 kVA up to 5 MVA.
Account means the invoice received by a customer for a single point of delivery (POD) or if consolidated, multiple points of delivery for electricity supplied and/or use of the System.
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