Defense Logistics Agency STANDARD OPERATING …

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Defense Logistics Agency STANDARD OPERATING PROCEDURE DLA Information Operations SOP March 12, 2015 Performance Optimization, J613 SUBJECT: IT Process Improvement ( ITPI) STANDARD OPERATING Procedure (SOP) REFERENCES: DLA Instruction (DLAI) 5309 Continuous Process Improvement (CPI), February 7, 2013 Director s Guidance 2014 DLA Information Operations Job Aid , Executive Planning Session (EPS), December 2014 DLA Information Operations STANDARD OPERATING Procedure , IT Performance Management DLA Information Operations STANDARD OPERATING Procedure , IT Knowledge and Process Management DLA J5 Continuous Process Improvement Charters, Templates & Checklists 1. PURPOSE: The purpose of this SOP is to describe the process by which DLA performs and governs ITPI including executive deployment planning, project identification, selection and execution to optimize J6 business processe to achieve goals described in the Director s Guidance, that impact DLA Big Ideas, improve J6 Customer Satisfaction, and enable the J6 workforce to execute its mission.

Performance Optimization, J613 . SUBJECT: IT Process Improvement (ITPI) Standard Operating Procedure (SOP) REFERENCES: • DLA Instruction (DLAI) 5309 Continuous Process Improvement (CPI), February 7, 2013

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