Developing good practice in Connexions: …

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Connexions National Evaluation and Research StrategyDeveloping good practice in Connexions: Techniques and Tools for Working with Young People ContentsAcknowledgementsi1 Introduction1Background to the guide 1Current use of techniques and tools in Connexions 1Purpose of the guide 2What are techniques and tools? 3Assessment and the APIR 3Why are techniques and tools needed? 3Can techniques and tools be harmful? 4How effective are they? 52 Getting off the ground 7Preparing yourself7Establishing a PA-client relationship8Introductions and setting ground rules9Showing respect9The environment10Confidentiality10Length of the period of contact113 Basic counselling techniques12Acceptance and empathy12Praise and encouragement13Active listening13Reflective listening14Asking open-ended questions14Cultural sensitivity154 Helping PAs to be more effective16Training16Supervision of PAs18Disclosure and making referrals19Evaluation and measuring outcomes19Hard and soft outcomes20Distance travelled21Attribution215 Techniques and tools22Introduction22Cognitive Behavioural Therapy23Solution-Focused Brief Therapy26Neuro- linguistic programming (NLP)

Brief (or Solution Focused) Therapy Cognitive Behavioural Therapy The Rickter Scale Of these, Motivational Interviewing, Neuro-Linguistic Programming and the Rickter Scale were most widely used, adopted by more than half of the Partnerships.

  Programming, Linguistic, Neuro, Linguistic programming