DISASTER CASE MANAGEMENT GUIDELINES

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Ratified by Board of Directors, 2011 1 DISASTER case MANAGEMENT GUIDELINES I. Background II. DISASTER case MANAGEMENT Overview A. Purpose of Guidance B. DISASTER Casework 1) Definition 2) Role of Caseworker 3) Distinct from case MANAGEMENT C. DISASTER case MANAGEMENT 1) Definition 2) Role of case Manager 3) Process 4) Knowledge and Skills III. Process Guidance for DISASTER case MANAGEMENT A. Outreach, Screening and Intake B. Assessment C. Recovery Planning D. Action and Advocacy E. Monitoring Progress F. Closure IV. Organizational Service Guidance for DISASTER case MANAGEMENT A. Service Philosophy B. Access to Services C. Personnel 1) Qualifications 2) Skills 3) Ethical Conduct 4) Training 5) Supervision / Caregiver Support 6) Workload D.

Ratified by Board of Directors, 2011 1 DISASTER CASE MANAGEMENT GUIDELINES I. Background II. Disaster Case Management Overview A. Purpose of Guidance

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