Effective Communication - FEMA

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Effective Communication Independent Study December 2005 FEMA TABLE OF CONTENTS Effective Communication Page i Page Course 1 Unit 1: Course Introduction Introduction ........................................ ........................................ ........................................ ........ Unit 1 Objectives ........................................ ........................................ ........................................ Course Course Overview ........................................ ........................................ ....................................... Communicating Activity: If I Could Do It Over Various Groups Respond Differently ........................................ ........................................ ......... Activity: Personal Learning Goals.

Business success is 85 percent dependent on effective communication and interpersonal skills? Forty-five percent of time spent communicating is listening? Writing represents nine percent of communication time? One-fourth of all workplace mistakes are the result of poor communication? A remarkable 75 percent of communication is nonverbal? ...

  Business, Communication, Effective, Effective communications