Evaluating Performance in Information Technology

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MANAGEMENT. S T R AT E G Y. MEASUREMENT. M A N AG E M E N T AC C O U N T I N G G U I D E L I N E. Evaluating Performance in Information Technology By Marc J. Epstein and Adriana Rejc Published by The Society of Management Accountants of Canada, the American Institute of Certified Public Accountants and The Chartered Institute of Management Accountants. N OT I C E TO R E A D E R S. The material contained in the Management Accounting Guideline Evaluating Performance in Information Technology is designed to provide illustrative Information with respect to the subject matter covered. It does not establish standards or preferred practices.

managing it investment processes 24 recognizing the risk associated with it investments 25 alignment of the it contribution model with the balanced scorecard, shareholder analysis and roi 26 the applicability of the it contribution model and measures to other business functions 30 guidance for managers 31 bibliography 35 page strategy

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