FFICE MANAGEMENT PROCEDURES - DelmarLearning.com

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SUMMARY OF KEY CONCEPTSSection 1. The Successful Law OfficeA successful law office: serves its clients effectively and efficiently; upholds ethical standards and brings creditto the legal profession; and, provides professional satisfaction and areasonable economic reward for its owners,managers, and attorneys and paralegals work in law firmsthat represent a variety of outside clients. In addi-tion to meeting the three criteria above, a law firmusually seeks professional prestige in the legal com-munity. A stellar av rating by professional peersin the Martindale-Hubbell Law Directoryis a prizedachievement. A socially responsible firm will divertsome portion of its profits into pro bonolegal serv-ices for the community and the less a corporate law office, there is only oneclient the corporation. Corporate legal depart-ments must justify their existence, so the quality oftheir services is equally important in that environ-ment. Often, the in-house counsel is able to mini-mize outside legal costs by providing legal adviceat less cost, but also by managing the use of out-side firms and carefully reviewing their to a corporation, the law office in mostpublic agencies has a single client.

professional relationship. Effective communica-tion and mutual trust are at the heart of a sound at-torney-client relationship. Mutual trust is essential

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