ICT Processes Standard Operating Procedures and …

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ICT Processes Standard Operating Procedures and Good Practices Prepared In January 2002 By OMSAR Table of Contents Preliminary and Administrative Activities ........................................ ........ 1 Activity 1 : Define Business Objectives as Related to ICT .................................2 Activity 2 : Initiate and Plan the Good Practices Project ...................................3 Activity 3 : Collect Documents Relevant to the Project .....................................5 Activity 4 : Conduct Risk Management for the Good Practices Activity 5 : Establish Proper Communication Schemes .....................................8 Activity 6 : Setup a Performance Measurement Process ................................. 10 Activity 7 : How to Implement standards .

ICT Processes Standard Operating Procedures and Good Practices Prepared In January 2002 By OMSAR

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