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E Phoenix ProjectA Novel About IT, DevOps, and Helping Your Business WinGene Kim, Kevin Behr & George SpaffordCopyright 2013IT Revoluton PressPortland, OregonUSAFor all inquiries:Hannah UNLIMITEDParts Unlimited: Business ExecutivesSteve Masters, CEO, acting CIODick Landry, CFOSarah Moulton, SVP of Retail OperationsMaggie Lee, Senior Director of Retail Program ManagementBill Palmer, VP of IT Operations, former Director of Midrange Technology OperationsWes Davis, Director of Distributed Technology OperationsBrent Geller, Lead EngineerPatty McKee, Director of IT Service SupportJohn Pesche, Chief Information Security Officer (CISO)Chris Allers, VP of Application DevelopmentParts Unlimited: BoardBob Strauss, Lead Director, former Chairman, former CEOErik Reid, Board CandidateNancy Mailer, Chief Audit Executive FOR IMMEDIATE RELEASEFriday, August 29 Company: Parts Unlimited (PAUD) Rating: SELL Price Target: $8 (current $13)Effective immediately, Parts Unlimited CEO Steve Masters is stepping down from his role as chairman after eight years of holding that position.
Chapter 1 • 13 CHAPTER 1 • Tuesday, September 2 “Bill Palmer here,” I say, answering my cell phone on the first ring. I’m late, so I’m driving ten miles per hour over the speed limit, in-
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