KEY CONCEPTS AND ISSUES IN PROGRAM EVALUATION AND ...

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1chapter 1KEY CONCEPTS AND ISSUES IN PROGRAM EVALUATION AND PERFORMANCE MEASUREMENTIntroduction 3Integrating PROGRAM EVALUATION and Performance Measurement 4Connecting EVALUATION and Performance Management 5The Performance Management Cycle 6What Are Programs and Policies? 9What Is a Policy? 9What Is a PROGRAM ? 10The Practice of PROGRAM EVALUATION : The Art and Craft of Fitting Round Pegs Into Square Holes 10A Typical PROGRAM EVALUATION : Assessing the Neighbourhood Integrated Service Team PROGRAM 13Implementation Concerns 13The EVALUATION 14Connecting the NIST EVALUATION to This Book 15Key CONCEPTS in PROGRAM EVALUATION 16Ten Key EVALUATION Questions 18Ex Ante and Ex Post Evaluations 24Causality in PROGRAM Evaluations 252 PROGRAM EVALUATION AND PERFORMANCE MEASUREMENTThe Steps in Conducting a PROGRAM EVALUATION 26General Steps in Conducting a PROGRAM EVALUATION 27Summary 39Discussion Questions 40References 40Chapter 1 Key CONCEPTS and ISSUES 3INTRODUCTIONIn this chapter, we introduce key CONCEPTS and

istration between 2002 and 2009 emphasized the importance of program performance in the budgeting process. The OMB introduced assessments of departments and agencies using a methodology called PART (Performance Assessment Rating Tool). Essentially, OMB analysts reviewed existing evaluations conducted by departments and agencies as well as

  Importance, Budgeting