Key Performance Indicators, Six Sigma, and Data Mining

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WHITEPAPER Key Performance Indicators, Six sigma , and Data Mining Data Driven Decision Making for Financial Institutions 2 Table of Contents Executive Summary ........................................ ........................................ ........................................ .. 4 Key Performance Indicators: Frameworks for Action ........................................ .............................. 6 Productivity Improvement Drives Wealth Creation ........................................ .................................. 6 Metrics Matter ........................................ ........................................ ........................................ ......... 6 What Gets Measured Gets Done ........................................ ........................................ .................... 8 Creating Relevant Metrics.

Key Performance Indicators” or “Balanced Scorecards” incorporating both financial and nonfinancial measurement categories to - achieve operational and strategic goals are a common “top down” management objective.

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