Key Performance Indicators, Six Sigma, and Data Mining

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WHITEPAPER Key Performance Indicators, Six sigma , and data Mining data Driven Decision Making for Financial Institutions 2 Table of Contents Executive Summary ........................................ ........................................ ........................................ .. 4 Key Performance Indicators: Frameworks for Action ........................................ .............................. 6 Productivity Improvement Drives Wealth Creation ........................................ .................................. 6 Metrics Matter ........................................ ........................................ ........................................ ......... 6 What Gets Measured Gets Done.

Key Performance Indicators (KPIs) – with its emphasis on establishing and communicating targets for operating performance and benchmarking actual performance against them.1 Six Sigma – with its emphasis on identification of opportunities for eliminating defects as a means of achieving continuous improvement in core business processes2. Data Mining – with its emphasis on learning from the ...

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