MINI GUIDE TO OOT CAUSE ANALYSIS
Quality Management & Training Limited All rights reserved 2008 1 MINI GUIDE TO root CAUSE ANALYSIS By Geoff Vorley MSc. MCQI Published by Quality Management & Training (Publications) Ltd PO Box 172 Guildford Surrey United Kingdom GU2 7FN W: E: T: 00 44 1483 453511 F: 00 44 1483 453512 Quality Management & Training Limited 2008 Quality Management & Training Limited All rights reserved 2008 2 MINI GUIDE TO root CAUSE ANALYSIS Contents: 1) Introduction ........................................ .......... 3 2) Why complete root CAUSE ANALYSIS ?................. 4 3) QM&T approach to 5 4) Practical GUIDE to carrying out an RCA. ............. 6 5) RCA Tools & 7 6) Look up table for completing an RCA .............. 13 7) Examples RCA s ........................................ ... 14 8) Hints and Tips ........................................ ..... 14 9) 12 Pitfalls of RCA.
MINI GUIDE TO ROOT CAUSE ANALYSIS © Quality Management & Training Limited All rights reserved 2008 4 2) Why complete Root Cause Analysis? Organizations often respond to problems with short-term
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