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MINI GUIDE TO OOT CAUSE ANALYSIS

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Quality Management & Training Limited All rights reserved 2008 1 MINI GUIDE TO root CAUSE ANALYSIS By Geoff Vorley MSc. MCQI Published by Quality Management & Training (Publications) Ltd PO Box 172 Guildford Surrey United Kingdom GU2 7FN W: E: T: 00 44 1483 453511 F: 00 44 1483 453512 Quality Management & Training Limited 2008 Quality Management & Training Limited All rights reserved 2008 2 MINI GUIDE TO root CAUSE ANALYSIS Contents: 1) Introduction ........................................ .......... 3 2) Why complete root CAUSE ANALYSIS ?................. 4 3) QM&T approach to 5 4) Practical GUIDE to carrying out an RCA.

effects appearing vast and insoluble, root cause analysis breaks down the problem into smaller, more easily handled chunks represented by a ‘fishbone’ diagram”. - Paul Wilson RCA (ASQC) “The investigation and reporting the causes of occurrences to enable the identification of corrective actions adequate to

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