MLGW: Advancing Our Future
2016 Annual ReportMemphis Light, Gas and Water DivisionMLGW: Advancing Our FutureTable of ContentsAbout mlgw . . . . . . . . . . . . . 2President s Message . . . . . . . . . . . . . 3MLGW Leadership . . . . . . . . . . . 4Advancing Technology . . . . . . . . . . 5Advancing Customer Service . . . . . . . . 6Advancing Conservation . . . . . . . . . 7Advancing Smart Energy at Home . . . . . . 8 Advancing Education . . . . . . . . . . 9Advancing Our Community . . . . . . . 11Advancing Economic Prosperity . . . . . 13Advancing Financial Security. . . . . . . 14Letter of Transmittal.
5 Advancing Technology One of the most ambitious undertakings for technological advancement in MLGW’s history, our project to install a million smart utility meters, is well under way. ˛e
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