NATIONAL!CERTIFICATE:! …
________________________________________ ________________________________________ _________________________________ Page 1 national certificate : BUSINESS ADMINISTRATION SERVICES NQF LEVEL 2 SAQA- ID 23883 Qualification Outcome On achieving this qualification, the Candidate will be able to: Identify and maintain records Maintain an information system Process numerical and text data Receive, distribute and dispatch mail in an office environment Receive and execute instructions Process incoming and outgoing telephone calls Behave in a professional manner in a business environment Attend to customer enquiries Operate and take care of equipment in an office environment Manage time and work processes within a business environment Investigate the structure of an organisation Demonstrate an understanding of the business environment
Page 1 "! NATIONAL!CERTIFICATE:! BUSINESSADMINISTRATION!SERVICES! NQF!LEVEL!2! SAQA5ID!23883!! Qualification!Outcome! On"achieving"this"qualification,"the"Candidate"will"be"able"to:""
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