Performance Measurement Framework

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Performance Measurement Framework For The Canadian Transportation Agency Canadian Transportation Agency V2 Performance Measurement Framework 2 Table of Contents 1. Purpose of the Performance Measurement Link Between Performance Measurement and Financial Benefits of a Performance Measurement Challenges and Limitations of Performance 2. Performance Measurement 3. Program Management 4. Key Steps for Measuring Develop a Basic Results Identify and Select Performance Set Performance Targets or Draft a Performance Measurement Capture and Analyze the Performance Interpret the Findings and Take Corrective Action as Communicate the Figure 1 The Program Management Figure 2 Constructing a Basic Results Figure 3 Matrix for a Performance Measurement Canadian Transportation Agency V2 Performance Measurement Framework 3 1.

performance indicators into CTA’s performance measurement process. Despite the various challenges or limitations of performance measurement, the benefits of developing a more systematic process for gathering, analyzing, deploying and reporting performance clearly outweighs the limitations or challenges of measuring performance.

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