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NFPA 12212016 EditionPending ChangesNFPA Standard ( )Emergency Call ProcessingCall Processing Time (P2+P3=Call Answer to Dispatch) 2013 Version (current edition) 80% within 60 seconds 95% within 106 seconds 2016 Version (next edition; currently in revision cycle) 90% within 64 seconds (change) 95% within 106 seconds (remains the same)CHANGEMeasuring NFPA : Includes Fire based classifications only (does not include Medical calls, Hazmat, or Technical Rescue)January Data 80% within 60 seconds 95% within 106 seconds80%/60 sec(P2/P3)FIRE CALLS95%/106 sec(P2/P3)FIRE CALLSConsolidated Dispatch System Dispatch Center Dispatch Center Dispatch Center of the Standard RevisionCriteria.
• 2013 Version (current edition) • 80% within 60 seconds • 95% within 106 seconds • 2016 Version (next edition; currently in revision cycle) • 90% within 64 seconds (change)
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