Quality improvement Process/Cycle - Department …
Quality improvement Quality improvement process /CycleProcess/CycleAction orientated auditAction orientated auditByByDr. S. SirkarDr. S. SirkarWhat is Quality ?What is Quality ?zzDifficultDifficult--toto--defi ne words define words zzUnderstand at least in terms of concrete Understand at least in terms of concrete items such as cars, cameras and items such as cars, cameras and computers. computers. zzWe know it has something to do with We know it has something to do with goodness and value. goodness and value. zzIn terms of health care a number of In terms of health care a number of dimensions of Quality are talked aboutdimensions of Quality are talked about* effectiveness, * effectiveness, * equity, * equity, * humanity and * humanity and * efficiency* efficiency* value for money * value for money Quality improvement involves Quality improvement involves assessingassessingthe the current levelcurrent levelof performance in health care of performance in health care and efforts to and efforts to improveimprovethe provision of the provision of health carehealth careThe Quality improvement CycleThe Quality improvement CyclezzThe process of Quality improvement is The process of Quality improvement is based on a based on a cyclecycle, so conceptuali
Quality improvement involves assessing the current level of performance in health care and efforts to improve the provision of health care
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