Quick Reference Guide for US Travel Agents

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Lufthansa German Airlines Page 1 of 10 Last updated: 11/9/2012 Quick Reference Guide for US Travel Agents Agent Debit Memo (ADM) Policy of Lufthansa German Airlines Lufthansa reserves the right to amend and/or to adapt and/or to delete rules and fees described in this document. Lufthansa German Airlines Page 2 of 10 Last updated: 11/9/2012 List of Content General Information regarding Lufthansa s ADM policy_________________________________ 3 ADM types issued by Lufthansa and tips & helpful hints how to avoid them:________________ 4 Fare violations______________________________ ___________________________________ 4 Commission violations______________________________ ____________________________ 4 Service Fees, Surcharges and Taxes___________________________________ ___________ 4 Refund violations______________________________ ___________________________

©Lufthansa German Airlines Page 1 of 10 Last updated: 11/9/2012. Quick Reference Guide for US Travel Agents

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