Quick Reference Guide - ResBird

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Quick Reference GuideTrianing and Support1ADVANTAGEGPROT05/JAN14/VER7CONTE NTSSIGN IN & SIGN OUT 5AIS PAGES 5OFFICE BRIEFING PAGE 6HELP 6TIMATIC 6 CRYPTIC COMMANDS 6ENCODE/DECODE 7 DATE AND TIME CONVERSIONS 7MATHEMATICAL CALCULATIONS 8AVAILABILITY 8SCROLLING ENTRIES 9DUAL CITY PAIR AVAILABILITY 9SCROLLING IN DUAL CITY PAIR AVAILABILITY 9DIRECT ACCESS 9TIME TABLE ENTRIES 9SCHEDULE ENTRIES 10AVAILABILITY CHANGE ENTRIES 10EXPLANATION OF AMADEUS ACCESS 10 STATUS CODE SEEN AT SELL TIME 12FLIGHT INFORMATION 12MINIMUM CONNECTING TIME 12DISPLAY CONNECTION POINTS 13SEGMENT SELL 13MANDATORY PNR ELEMENTS 14NAME ELEMENT 14 PHONE FIELD 14TICKETING ARRANGEMENT 142ADVANTAGEGPROT05/JAN14/VER7REFERENCE 15 END TRANSACTION 15OPTIONAL ELEMENTS 15OTHER SERVICE INFORMATION 15SPECIAL SERVICE REQUEST 16 APIS TRAVEL DETAILS 16APIS PASSPORT INFORMATION WITH PARTIAL DATA 17APIS VISA INFORMATION 17 APIS ADDRESS INFORMATION 18ADVANCE SEATING THROUGH SEAT MAP 18OPEN SEGMENT 18INFORMATION SEGMENT 18GHOST SEGMENT 18FREQUENT FLYER NUMBER 19EXTENDED SECURITY 19TICKET NUMBER TRANSMISSION 19WORKFLOW TO CREATE TICKETLESS AIRLINE BOOKING 20PRICING ENTRIES 20POINTS TO REMEMBER 20PNR RETRIEVAL & DISPLAY 21PNR CLAIM 22PNR MODIFICATIONS 22PNR AND ITINERARY PRINTING 22SPLIT BOOKINGS 23HANDLING NON HOMOGENEOUS PNR CONDITION 23COPY PNR 23PNR HISTORY 24PNR RECALL ENTRIES 24MULTI LIST-SEARCH BY FLIGHT 243ADVANTAGEGPROT05/JAN14/VER7SEARCH BY OFFICE 25QUEUES

advantage 2 gprot05/jan14/ver7 reference 15 end transaction 15 optional elements 15 other service information 15 special service request 16