RELATIONSHIP BETWEEN COMMUNICATION …
1 RELATIONSHIP BETWEEN COMMUNICATION satisfaction AND ORGANIZATIONAL COMMITMENT IN THREE GUATEMALAN ORGANIZATIONS Federico Varona, Department of COMMUNICATION Studies San Jose State University One Washington Square San Jose, CA 95192-0112 (408) 924-5392 Fax: (408) 924-5396 Published in: Varona, Federico. (1996). RELATIONSHIP BETWEEN COMMUNICATION satisfaction and Organizational Commitment in Three Guatemalan Organizations. The Journal of Business COMMUNICATION , 33, 2: 111-140. 2 ABSTRACT The main purpose of this study was to examine the RELATIONSHIP BETWEEN organizational COMMUNICATION satisfaction and organizational commitment in three Guatemalan organizations. Data were collected using three questionnaires: the C. W. Downs' (1990) COMMUNICATION Audit Questionnaire (CAQ), the Mowday, Porter, & Steers' (1979) Organizational Commitment Questionnaire (OCQ), and the Cook & Wall's (1980) Organizational Commitment Instrument (OCI).
1 RELATIONSHIP BETWEEN COMMUNICATION SATISFACTION AND ORGANIZATIONAL COMMITMENT IN THREE GUATEMALAN ORGANIZATIONS Federico Varona, Ph.D. Department of Communication Studies
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