REMOTE ACCESS

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REMOTE ACCESS D E V I C E S T A N D A RD S For the best experience, and ACCESS to CareConnect Applications, users are required to install citrix Workspace on their device. In order to meet our security standards, we suggest a minimum of citrix receiver LTSR for Windows or citrix receiver for MacOS. iOS and Android devices are also supported and should be using the latest version of receiver available in their respective App Stores. Windows Standards: Windows 10 Internet Explorer 11 or Chrome1 citrix Workspace for Windows 1912 LTSR, minimum version LTSR added to Trusted Sites2 MacOS Standards: MacOS or higher Safari or Chrome1 citrix Workspace version (recommended for EMR performance) iOS (iPad/iPhone) Standards: iOS devices should be running a software version that is no more than two revision behind the latest release. For example: If the latest iOS release is iOS 13; the device must have at least iOS 11 installed.

Citrix Receiver 4.9 LTSR for Windows or Citrix Receiver 12.9.1 for MacOS. iOS and Android devices are also supported and should be using the latest version of Receiver available in their respective App Stores. Windows Standards: • Windows 10 • Internet Explorer 11 or Chrome1 • Citrix Workspace for Windows 1912 LTSR, minimum version 4.9 LTSR

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