Standard Operating Procedures Operations

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The University of Tennessee Martin 2010Standard Operating Procedures Overall Operations Information Technology Services Prepared by: Shannon Burgin, Assistant Vice Chancellor and Chief Information Officer Standard Operating Procedures Overall Operations Information Technology Services 2010 Table of Contents Overview ________________________________________ ____________________________ 3 UT Policies and Best Practices ________________________________________ ___________ 4 Mission, Goals, and Organizational Chart ________________________________________ _ 5 Governance ________________________________________ __________________________ 6 Strategic and Budget Planning Procedures ________________________________________ _ 9 Student Conduct in Student Computing Labs ______________________________________ 10 General Access Student Lab Reservation Procedure _________________________________ 11 Microcomputer Purchase Policy and Procedure ____________________________________ 12 Faculty Computer Rotation General Procedures ____________________________________ 15 Procedures for Determining Technology Fee Expenditures ___________________________ 17 Guidelines for Recycling Computers Purchased with the Technology Fee or with the Faculty Computer Rotation Funds ________________________________________ _____________ 19 Statement for Technology Purchased with Grant Dollars ____________________________ 21 Procedure for Determining Salary Recommendations __________________

Each organizational unit maintains its own Standard Operating Procedures as appropriate. A copy for each unit is stored in the shared folder under Computer Services Policies – 2010 Standard Operating Procedure. This document contains the Standard Operating Procedures for the general ITS operation including Planning and Leadership.

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