THE IT MANAGED SERVICES TRANSITION PROCESS
THE IT MANAGED SERVICES TRANSITION PROCESSCharles WeeksAdvisory Delivery SpecialistDell Sharing Article 2018 Dell Inc. or its subsidiaries. 2018 Dell EMC Proven Professional Knowledge Sharing 2 Table of Contents Introduction ........................................ ........................................ ........................................ .......................... 3 The 3 Phases of an IT MS TRANSITION ........................................ ........................................ ............................. 3 Discovery Phase.
Standard Operating Procedures (SOPs) A goal of every MS Team is to have an SOP associated with every action or change performed in an environment. SOPs provide a repeatable template for performing an operation. Some accounts will require an SOP for any change occurring in the environment.
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