Virgin Active Data Retention Timelines

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1Virgin Active data Retention Timelineslive happily ever activeLegAcy2Virgin Active data Retention Timelines LegacySales data collection method/FormLegal recommendationEnquiry Card3 months then shreddedWeb LeadsWeb leads to be transferred onto enquiry cards, then deleted off the systemPOS Referral By Member3 months then shreddedSales Bible5 years then shreddedGuest PaRQGuest PARQ s should be stored in a guest folder, in a locked, cabinet in the back office; 3 years from last visit then shreddedcollection method/FormLegal recommendationMembership application FormShould be stored in a locked cabinet, back of house and sent for scanning the following monthPaRQShould be stored in a locked cabinet, back of house and sent for scanning the following monthDD MandateShould be stored in a locked cabinet, back of house and sent for scanning the following monthGP Referral LetterShould be stored in a locked cabinet, back of house and sent for scanning the following monthCopies Of Proof Of age/Employer/Student Status1 month then shreddedChange Of Circumstances Form3 years after cancellation

3 Virgin Active Data Retention Timelines – Legacy collection method/Form Legal recommendation Pru application Form 6 years after cancellation – send for scanning

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