SAP Application Administration and Support …

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SAP Application Administration and Support ServicesTTI CommitteeJanuary 9, 2017Lisa Kent, Chief Information Officer/DirectorHouston IT ServicesExecutive Summary2Contract Title:SAP Administration and Support ServicesPurpose:Providescritical technical Support services and coverage hours to provide sustained supportfor SAP (personnel, payroll, financial and procurement business functions) Recommendation:Approve spending authority of$3,440,000Term:3 years + 2 option yearsVendor:IT ResonanceHow Selected:RFPMWBE Goal:24% How does the City use SAP?Human Resource/Payroll Modules3ComponentsFunctions/ModulesWorkf orceProcess ManagementEmployeeAdministrationOrganiza tionAdministrationPayroll and Legal ReportingBenefitAdministrationHCM Processes & FormsTime &AttendanceConcurrentEmploymentGlobal EmployeeManagementTalent ManagementRecruitmentCareer& Succession PlanningEnterpriseLearning ManagementCompensationManagementEmployee Performance ManagementEnd User Service DeliveryManager Self ServiceEmployee Self ServiceimplementedNot Implemented and not planned for implementationI

SAP Application Administration and Support Services TTI Committee January 9, 2017 Lisa Kent, Chief Information Officer/Director Houston IT Services

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