Provider Manual Florida - Devoted

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2022Provider ManualFlorida Last updated January 20, 2022Table of ContentsQuick Reference Guide 1Introduction 3About Devoted Health 4What to Expect From Us 4Provider Services and Tools 5Complaints and Disputes 5Provider Responsibilities 6Notification of Important Changes 7Access to Care 7D-SNP Model of Care 9Confidentiality 10Advance Directives 10Access to Medical Records 10Reporting Responsibilities 11Non-Discrimination 11Responsibilities of All Providers 12Facility Responsibilities 13Members

members are strongly encouraged to obtain prior authorization for any out-of-network services. ***Please submit a referral for dialysis. For OT/PT/ST, the initial evaluation requires a referral. Devoted Health is an HMO and PPO plan with a Medicare contract. Our D-SNPs also have contracts with State Medicaid programs. Enrollment in our plans

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