DEPARTMENT OF MANAGED HEALTH CARE

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2015 ANNUAL REPORTDEPARTMENT OF MANAGED HEALTH CAREEdmund G. Brown, Jr., GovernorState of CaliforniaDiana S. Dooley, SecretaryHealth and Human Services AgencyShelley Rouillard, DirectorDepartment of MANAGED HEALTH CareM I SS I O N The DMHC protects consumers HEALTH care rights and ensures a stable HEALTH care delivery VALUES Integrity Leadership Commitment to ServiceGOALS Educate and assist California s diverse HEALTH care consumers Cultivate a coordinated and sustainable HEALTH care marketplace Regulate fairly, efficiently and effectively Foster a culture of excellence throughout the organizationDMHC MISSION, VALUES AND GOALSMESSAGE FROM THE DIRECTORCalifornia.

The California Department of Managed Health Care (DMHC) protects consumers’ health care rights and ensures a stable health care delivery system. Created by consumer-sponsored legislation in 1999, the DMHC regulates the majority of health coverage

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