White Paper Digital Transformation Initiative ...

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White Paper Digital Transformation Initiative Telecommunications Industry In collaboration with Accenture January 2017. Contents 3 Foreword 4 Executive Summary 6 Telecommunications Industry and Digital Transformation Context 6 Enabling the Fourth industrial Revolution 8 Value from Digital Transformation has eluded operators 9 The competitive and regulatory environment is evolving 12 Future Horizons: Digital Transformation of Telecoms Is a $2. Trillion Opportunity for Industry and Society 13 Networks of the Future 18 Beyond the Pipe 24 Redefining Customer Engagement 28 Bridging the Gap on Innovation 31 Capturing Value at Stake Will Depend on Overcoming Key Inhibitors 33 Imperatives for Industry, Regulators and Policy-Makers 33 Imperatives for industry 36 Imperatives for regulators and policy-makers 37 Acknowledgements 38 Contributors 39 Appendix 40 Endnotes W

4 Digital Transformation Initiative Executive Summary Industry digital transformation context Enabling the Fourth Industrial Revolution The ever-wider availability of technologies such as mobile,

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