Transcription of 20 Problem-Solving Success Tips - Sawyer Partnership
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20 Problem-Solving Success Tips - Sawyer Partnership
THE Sawyer Partnership solving Problems PermanentlySM1241 Renraw Drive San Jose, CA 95127-4418 Tel Fax 20 Problem-Solving Success Tips by Jeanne Sawyer Define the problem first. Explain what the problem is what went wrong, what are the symptoms, what is the impact on your business. Write it down. Everyone who reads it should understand what the problem is and why it s important. Caution: describe the problem , not what you will do to fix it. Use your time for problems that are truly important. Just because a problem is there doesn t mean you have to solve it. If you ask, what will happen if I don t solve this problem ? and the answer is, not much, then turn your attention to something more important. Test your assumptions about everything. Check the facts first.
THE SAWYER PARTNERSHIP Solving Problems PermanentlySM 1241 Renraw Drive San Jose, CA 95127-4418 Tel 408.929.3622 Fax 775.640.3766 jsawyer@SawyerPartnership.com www.SawyerPartnership.com
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