2021 SERVE 360 REPORT - serve360.marriott.com

Environmental, Social, and Governance Progress at marriott international SERVE 360 REPORT2021 Sheraton Grand Chicago (Chicago, Illinois, United States)ESG PROGRESS AT marriott international 2 About This REPORT This REPORT reflects information and performance data for fiscal year 2020 unless otherwise indicated. Due to the impacts of COVID-19 on the travel industry and marriott international , Inc. ( marriott ), we experienced a sharp decline in hotel occupancy, which is reflected in our economic, social impact, and environmental performance and progress against our SERVE 360 Goals. In this REPORT , we have incorporated data and information from our full portfolio of owned, leased, managed, and franchised hotels, unless otherwise indicated. Financial metrics are reported in dollars. Please also note that information contained herein does not constitute any guarantees or promises with regard to business activities, performance, or future results.

by Marriott International ®. Our Global Reach. Marriott International, Inc. (“Marriott”) is a worldwide operator, franchisor, and licensor of hotel, residential, and timeshare properties. At year-end 2020, Marriott’s portfolio included 2,149 company-operated . properties, 5,402 franchised properties, and 91 timeshares in 133 countries ...

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