21st-Century Human Resource Management Strategic

21st-Century Human Resource Management Strategic Planning and Legal IssuesPartIStrategy-Driven Human Resource Management 2 The New Human Resource Management Process1 The Legal Environment and Diversity Management3 The New Human Resource Management Process1 Learning Outcomes After studying this chapter you should be able Identify the difference between the traditional view of Human Resource Management and the 21st-Century view Describe the major HRM skill Discuss the line manager s HRM Identify and briefly describe the major HRM discipline Explain the Practitioner s Model for HRM and how it applies to this Define the following terms: Human resources Employee engagementCost center Revenue centerProductivity center Productivity Effectiveness Efficiency Job satisfaction Turnover AbsenteeismSustainable competitive advantage Information Age Knowledge worker Technical skills Human relations skills Conceptual and design skills Business skills Line managerS

and improve productivity, and that is what will get you noticed by senior management and allow you to move up the organizational ladder. So let’s get started. HRM Past and Present First, let’s look at how Human Resource Management has changed over the past 40 years,

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