Transcription of 314397 CH 07 - apollolibrary.com
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314397 CH 07 - apollolibrary.com
Conflict andCohesion inGroupsChapter OutlineConflict in GroupsSubstantive ConflictProcedural ConflictAffective ConflictConstructive andDestructive ConflictConflict StylesAvoidanceAccommodationCompetitionC ompromiseCollaborationChoosing a Conflict StyleApproaches to ConflictManagementThe 4Rs MethodThe A-E-I-O-U ModelNegotiationMediationArbitrationGrou p CohesionEnhancing CohesionGroupthinkAdapting to DifferencesBalancing Conflict 10/23/03 8:59 AM Page 146conflict in groupsConflict is unavoidable in an effective group. Rarely do conscientious memberswork in groups for any length of time without expressing differences and dis-agreeing. Yet despite the inevitability of conflict, many of us go out of our wayto avoid or suppress it. One of the myths about effective groups is that they arecharacterized by chumminess. Many effective teams look more like battle-grounds, it turns out.. Teams with vastly competent members embrace con-flict as the price of synergy and set good idea against good idea to arrive at thebest idea.
some group members may want to begin a discussion by suggesting solutions to a problem, others may want to start by gathering and discussing information.
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