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6.3 Knowledge Management Process Purpose / Objective

University of Alaska Office of Information Technology PinkSCAN Assessment Report Page 46 of 74 Pink Elephant Inc., 2012. Contents are protected by copyright and cannot be reproduced in any manner. This report was prepared for the University of Alaska Office of Information Technology and the contents are strictly confidential. Knowledge Management Process Purpose / Objective The Purpose of the Knowledge Management Process is to share perspectives, ideas, experience and information; to ensure that these are available in the right place at the right time to enable informed decisions; and to improve efficiency by reducing the need to rediscover Knowledge .

• Implement a Knowledge Management process to improve the quality of management decision making by ensuring that reliable and secure information and data is available throughout the Service Lifecycle to meet business needs • Establish the role of an enterprise-wide Knowledge Manager and ensure all support teams

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