Transcription of 6 Step Problem Solving Using the A3 as a Guide - Wa
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6 Step Problem Solving Using the A3 as a Guide - Wa
6 Step Problem Solving Using the A3 as a Guide Mike Sullivan Principal Operations & Process Improvement Point B Table of Contents 6 Step Problem Solving Overview and the Benefits of Using the A3 as a Guide Overview of the 6 Step Guide to Problem Solving Using the A3 (with Example) Practical example Using the 6 Step Problem Solving process Questions 2 3 6 Step Problem Solving Process Observe ProblemExplain the ProblemAnalyze Potential CausesFind Root CauseRoot Cause (s)Grasp the Situation/CHECK/ACTPLAN/DOCHECK/ACTFOLLO W UPCOUNTERMEASURE3. Analyze the Causes4. Propose and Implement Countermeasures5. Check/Evaluate1. Identify the Problem2. Set a Target6. Act and/or Standardize6 Step Problem Solving Process What is a Problem Solving Process? 4 5 Ready! Aim! FIRE! Fire, Aim? Ready! Aim, Ready? Fire! 6 Step Problem Solving Process Why Use PDCA? 6 6 Step Problem Solving Process It is every team member s responsibility to improve processes.
• The A3 is 5S of information - not everything I did in between. • Understanding the importance of the “people side” of the A3 is more important than the actual tool itself. (Don’t just fill in the boxes) Engage, Coach, Involve and Challenge your people at every level.
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