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6 Step Problem Solving Using the A3 as a Guide - Wa

6 Step Problem Solving Using the A3 as a Guide Mike Sullivan Principal Operations & Process Improvement Point B Table of Contents 6 Step Problem Solving Overview and the Benefits of Using the A3 as a Guide Overview of the 6 Step Guide to Problem Solving Using the A3 (with Example) Practical example Using the 6 Step Problem Solving process Questions 2 3 6 Step Problem Solving Process Observe ProblemExplain the ProblemAnalyze Potential CausesFind Root CauseRoot Cause (s)Grasp the Situation/CHECK/ACTPLAN/DOCHECK/ACTFOLLO W UPCOUNTERMEASURE3. Analyze the Causes4. Propose and Implement Countermeasures5. Check/Evaluate1. Identify the Problem2. Set a Target6. Act and/or Standardize6 Step Problem Solving Process What is a Problem Solving Process? 4 5 Ready! Aim! FIRE! Fire, Aim? Ready! Aim, Ready? Fire! 6 Step Problem Solving Process Why Use PDCA?

Countermeasures and why they were selected Tools: Countermeasures Matrix 5. Check/Evaluate Ask: •Did the countermeasures work •Was the target achieved •Can I verify that the Root Cause was eliminated (can I turn it off & on) •If the Countermeasure was not effective, why didn’t it work Show:

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Transcription of 6 Step Problem Solving Using the A3 as a Guide - Wa

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Lean Daily Management (LDM) - Wa

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