Transcription of A.2 Sequence & Interaction of QMS Processes
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A.2 Sequence & Interaction of QMS Processes
Quality Manual ISO 9001:2015 Quality management System Document Ref. Page 43 of 44 Sequence & Interaction of QMS Processes Operation & Production Processes Customers & Interested Parties management & Review Processes Strategic Direction, Operational Purpose & management System Planning Operation & Product Realization Performance Evaluation & management Review Corrective Action & Improvement PLAN DO CHECK ACT QMS Requirements Policy, Objectives & KPIs Risk & Opportunity Competence & Awareness Resources Responsibilities & Authority QMS Data Points Supplier Metrics Process Metrics Product Metrics Service Metrics Non-conformances Customer Requirements Customer Satisfaction Quality Planning Strategic Planning Production Planning Process Planning Design Reviews Customer Feedback Customer Perceptions Complaints Product Returns Corrective Action 1.
www.iso9001help.co.uk Quality Manual ISO 9001:2015 Quality Management System Document Ref. Page 43 of 44 A.2 Sequence & Interaction of QMS Processes
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